Case studies

Product training Mazda CX-60

Mazda CX-60 product training puts the spotlight on Mazda's new top modelfor more than 800 participants.

The challenge

Mazda is celebrating several debuts with the Mazda CX-60:
  • It is the first Mazda in Europe with plug-in hybrid drive and optionally with a newly developed in-line six-cylinder diesel engine.
  • It is the first of two new models to be based on a "large platform" architecture.
  • "Crafted in Japan" embodies the Kodo design of the latest stage of development.
  • The Mazda CX-60 is an important part of Mazda's multi-solution strategy for sustainable mobility.
Accordingly, the presentation of the new Mazda CX-60 should take place in June 2022:
  • Target group: salespersons, service advisors and managing directors of the German Mazda dealership organization.
  • Goal: Transfer of product knowledge and increase of motivation for brand and product
  • Location: Leverkusen / Düsseldorf area
  • 8 day events at the Mazda training center in Leverkusen + evening events in a location befitting the Mazda CX-60
  • Hotel accommodation for approx. 800 participants in valuable, brand-appropriate hotels
  • Event organization
  • Coordination + contact point for customer and trade
  • Participant management with optimal training utilization
  • Budget control

The Promata solution

  • Project management and coordinating contact point for the customer
  • Research, booking and contracting to obtain optimal location and hotels at best conditions
  • Vehicle procurement and transport logistics
  • Coordination and purchasing of various crafts (caterers, hotels, transfers)
  • Invitation and confirmation routine
  • Participant management
  • Graphic design and production of event-supporting media
  • Support hotline and back office before and during events
  • On-site event support for all events, including accreditation
  • 8 evening events at the Langen Foundation Neuss - an art and exhibition house built according to the plans of Japanese architect Tadao Ando
  • Evaluation forms for participant feedback and satisfaction
  • Payment processing: debiting of dealer accounts and payment of invoices from hotels, suppliers, etc.

The result

  • A highly satisfied customer
  • Well-informed and motivated participants for the sales launch of the Mazda CX-60
  • Increased identification with the Mazda brand
  • Top evaluation by the participants (Evaluation result: school grade 1.5)
  • 4,300 km of accident-free test drives
  • Execution of the event within the planned time frame
  • Compliance with the specified budget

>800

participants accommodated in brand-appropriate hotels

8

evening events at the Langen Foundation Neuss

>4300

km accident-free test drives

Ø1,5

top rating by the participants

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