Case studies
Product training Mazda CX-60
Mazda CX-60 product training puts the spotlight on Mazda's new top modelfor more than 800 participants.
The challenge
Mazda is celebrating several debuts with the Mazda CX-60:
- It is the first Mazda in Europe with plug-in hybrid drive and optionally with a newly developed in-line six-cylinder diesel engine.
- It is the first of two new models to be based on a "large platform" architecture.
- "Crafted in Japan" embodies the Kodo design of the latest stage of development.
- The Mazda CX-60 is an important part of Mazda's multi-solution strategy for sustainable mobility.
Accordingly, the presentation of the new Mazda CX-60 should take place in June 2022:
- Target group: salespersons, service advisors and managing directors of the German Mazda dealership organization.
- Goal: Transfer of product knowledge and increase of motivation for brand and product
- Location: Leverkusen / Düsseldorf area
- 8 day events at the Mazda training center in Leverkusen + evening events in a location befitting the Mazda CX-60
- Hotel accommodation for approx. 800 participants in valuable, brand-appropriate hotels
- Event organization
- Coordination + contact point for customer and trade
- Participant management with optimal training utilization
- Budget control
The Promata solution
- Project management and coordinating contact point for the customer
- Research, booking and contracting to obtain optimal location and hotels at best conditions
- Vehicle procurement and transport logistics
- Coordination and purchasing of various crafts (caterers, hotels, transfers)
- Invitation and confirmation routine
- Participant management
- Graphic design and production of event-supporting media
- Support hotline and back office before and during events
- On-site event support for all events, including accreditation
- 8 evening events at the Langen Foundation Neuss - an art and exhibition house built according to the plans of Japanese architect Tadao Ando
- Evaluation forms for participant feedback and satisfaction
- Payment processing: debiting of dealer accounts and payment of invoices from hotels, suppliers, etc.
The result
- A highly satisfied customer
- Well-informed and motivated participants for the sales launch of the Mazda CX-60
- Increased identification with the Mazda brand
- Top evaluation by the participants (Evaluation result: school grade 1.5)
- 4,300 km of accident-free test drives
- Execution of the event within the planned time frame
- Compliance with the specified budget
>800
participants accommodated in brand-appropriate hotels
8
evening events at the Langen Foundation Neuss
>4300
km accident-free test drives
Ø1,5