Case studies

Evaluation Manager for Assessing Events and Training

With our Evaluation Manager, we conduct both one-time and continuous assessments for our client in the context of events and training.

The client aims to evaluate events and training selectively and continuously within their trade organization.
Surveys should be associated with specific events.
Continuous surveys should depict the development of satisfaction and the success of implemented measures.
The evaluation process should be organized and coordinated, with designated points of contact for the client and trade.
Despite voluntary participation, a high response rate is desired.
The questionnaire should be fillable on the day of the event via QR code scan and after the event.
Integration with the client's systems (e.g., LMS) should be possible.
Questionnaires and reports should reflect the client's corporate identity.
Start and end dates for submissions should be definable.
The client seeks individual, clear, and sound reports.
The provided solution should comply with data protection regulations and ensure security.
Content and layout of surveys and reports are predefined.

Complete management takeover with the following services:

Customer consultation, conceptualization, and creation of multiple questionnaires based on discussed relevancies.
"One face to the customer": Provision of a central point of contact handling all client and trade matters.
Online questionnaire: Digital approach provides a direct overview of responses and targeted use of personalized reminders after the event.
For each event, a QR code should be generated, allowing on-site participants to access the survey via smartphone camera or scanner app, automatically redirecting to the survey (no programme/app downloads required).
Additionally, personalized links should be sent to participants after the event, leading directly to the survey and are assignable to the event.
Consistently CI-compliant layout, customizable and adaptable to customer specifications.
The client receives reports tailored to preferences, situation, and requirements (Promata provides extensive advisory and recommendation support) – addressing both delivery and content/display, such as recipient groups, frequency/intervals of reception, communication channel, output data format; data comparisons for individually defined groups and categories in a customized presentation format.
Software and data are operated and stored securely on Oracle databases by Promata.
The entire evaluation has been individually implemented based on customer desires/conditions established in the briefing and consultation.

Relief for the department through professional and complete takeover of operational processes.
Success monitoring of implemented measures and identification of further optimization potential.
Highly satisfied customer due to individual, competent support and avoidance of information loss.
Despite voluntary survey participation, very high response rates are achieved.
Active survey participation within the predefined period due to ease of use, accessibility/reachability, and high user-friendliness – time and location-independent.
Professional and customer-specific look and feel of surveys and reports.
Each recipient group can take the necessary measures for their area based on the individual informativeness of the reports at the right time.
Data storage is encrypted at the client and Promata on Oracle databases.
The services are modular, flexible, and individually adaptable.

We look forward to hearing from you!