Case studies
Performance-based bonus campaign
Case studies
Performance-based bonus campaign
The manufacturer wants to set up an introductory offer for a product and support its retail organisation during the implementation of the campaign with a performance-based incentive.
The challenge
- Development of a policy
- Document entry, control and archiving of the campaign data
- Check and calculation
- Documentation of the results
- Payment of bonuses
- Processing of complaints and repairs as a goodwill gesture
- Reporting system
- Audit-compliant handling of the processes in accordance with internal guidelines
The Promata solution
- Use of a web-based platform to map the workflow
- Provision of a front end for inputting data and for uploading documents by the retail partner
- Recording and tamper-proof electronic archiving of all receipts for their permanent availability for the retailers and the manufacturer
- Presentation of individual targets and their attainment in the form of individual assessments in due consideration of the policies
- Provision of a tool for handling complaints and goodwill repairs
- Automated data transfer to the accounting systems of the manufacturer
- The solution also secures and ensures compliance with the manufacturer’s audit guidelines throughout the campaign process
The result
- Successful implementation as defined by the manufacturer and the retailers
- Coverage of the complete technical processing of the campaign
- Qualified document management
- The correct allocation of the bonuses was guaranteed by Promata and ensured the greatest satisfaction of the manufacturer and of the retailers.
- Comprehensive payment information was displayed in detail, broken down into each individual product sold and each individual bonus.
- Rejected bonuses were displayed to dealers with detailed reasons.
- Dealers can see their own sales statistics, broken down by individual sales rep, plus how far the targets have been attained.
